Last Updated: [February 4, 2026]

 

We respect your privacy and are committed to protecting the personal and business information you share with us. This Privacy Policy explains how we collect, use, and protect information obtained through this website.

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Information We Collect

We may collect information when you voluntarily provide it, including when you:

• Log in to a password-protected customer account

• Pay invoices or manage billing

• Submit a contact or inquiry form

• Communicate with us by email or phone

 

Information may include business name, contact details, account credentials, billing information, and other information necessary to manage your customer relationship.

 

We may also collect limited technical information automatically, such as IP address, browser type, device information, and pages visited.

 

How We Use Information

Information collected through this website is used to:

• Manage customer accounts and provide secure access

• Process payments and billing transactions

• Respond to inquiries and customer service requests

• Improve website functionality, security, and performance

• Comply with legal and regulatory obligations

 

We do not use personal information for unrelated marketing purposes without consent.

 

Payment Processing

Online bill payment is provided for customer convenience. Payments are processed through trusted third-party service providers that comply with industry security standards. 

 

Cookies and Tracking Technologies

This website uses cookies and similar technologies to:

• Enable core site functionality

• Maintain secure login sessions

• Analyze website traffic and performance

 

Cookies do not give us access to your computer or personal files. You may choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.

 

Information Sharing

We do not sell personal information.

 

We may share information with service providers acting on our behalf and subject to confidentiality obligations, solely for purposes such as website hosting, payment processing, analytics, or customer support. These providers are permitted to use information only as necessary to perform services on our behalf.

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We may also disclose information if required by law or to protect our legal rights.

 

Data Security

We take commercially reasonable administrative, technical, and physical measures to protect information from unauthorized access, disclosure, or misuse. However, no internet transmission or storage system can be guaranteed to be completely secure.

 

Accessibility & Individual Rights

If you need access to this Privacy Policy in an alternative format or have questions about how your information is handled, please contact us at accessibility@tradesupplygroup.com 

 

Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective when posted on this page.

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Contact Us

If you have questions about this Privacy Policy, your account, or website use, please use the “contact us” button on this site.